Five CRM Reviews

Five CRM packs a ton of features that make it my top pick for managing leads over the phone (not just your typical telemarketing!) and for integrating phone, SMS, and email marketing seamlessly.

What really stands out about Five CRM is its excellence in several areas:

1) Instant support via chat and phone - The support crew consistently goes the extra mile to assist us.

2) The ability to work with live data (I honestly don’t understand why other CRMs lack the capabilities that Five CRM offers).

3) Automating the sales process (fill out one field and trigger a whole bunch of automations).

4) Comprehensive reporting (you can analyze all data points, including historical data, across the entire database).

5) Accessing all necessary account info from a single screen (this boosts efficiency like crazy).

6) Simple customization options.

7) Email marketing and automation based on campaigns.

There’s a lot more that Five CRM excels at, and I’m not alone in my opinion—many of my clients and partners have also adopted Five CRM as their go-to tool for sales and marketing.

Of course, no product is flawless. If I could suggest one improvement, it would be the interface for individual email auto-responders. Right now, they get set up as separate campaigns, which can clutter the view when you’re running bulk campaigns. It would be much better to manage an auto-responder as a single campaign instead.

In conclusion, Five CRM performs exceptionally well, particularly for outbound marketing, automating sales processes, and managing email campaigns.

Big thanks to Five CRM for creating such an awesome product!

After trying out most CRM platforms over the last 15 years, I can confidently say that Five stands out as the best. It's super customizable for different client needs, giving full visibility and transparency for reporting. Plus, agents get their own call lists, which really boosts our team's efficiency. The email marketing feature is user-friendly and gives you essential stats on clicks and opens. The option to adjust licenses adds flexibility and keeps costs down, and the support team is always friendly and quick to help with any problems. I can't recommend it enough!

The customer support was fantastic, really professional, super patient, and super polite. They were very flexible with my needs - I definitely recommend them!

This company is great! They not only reply to your questions fast, but you also receive a warm and professional service. Since we're just starting out with CRM programs, this was a huge help for us, and we’d definitely suggest this company to others.

The support crew at FIVE CRM is fantastic. They consistently get back to me about my questions and concerns pretty quickly, and more times than not, they manage to fix the problem. Most of the issues that can't be sorted out are typically out of their hands, anyway.

The support crew is consistently available to tackle any problems and is super skilled in customer service. The system continues to run smoothly and is adapting to all the new requirements!

We're still getting the hang of FIVE CRM, but I gotta say, I'm really happy with how accessible and professional they are. Unlike most other CRM and software providers I've dealt with, I truly value the friendly vibe they bring. The support crew has been amazing, and a special shout out to Harriet! Sure, we've hit a few bumps while trying to tailor the system to our needs, but overall, it's been a solid experience. I'd definitely suggest FIVE CRM to our clients and business partners.

I reach out to the Customer Support team often and I gotta say, they’re a fantastic group of pros. Every single person is super helpful, patient, and really knows their stuff. No request is too big or small for them. I could push anyone’s buttons, but their energy never wavers. I just can’t praise them enough!!

I recently reached out about an issue with our database due to some data corruption, and the folks at FiveCRM were super helpful. It can be tough to describe the issue when you're not a pro, but their team really gets it and works hard to find a fix. I also want to give a shoutout to Trudy from customer service; she called to check in and helped me get back in touch with support when we ran into a couple more hiccups.

I am totally blown away by FIVECRM! We made the switch this past year, and it has really transformed our operations. Brad is fantastic! We had some unique needs to get everything set up, and with each database, we required more tweaks and updates. Brad really thinks creatively and comes up with solutions that fit our team perfectly. He’s awesome at explaining things and guiding me through the process, plus he’s always available for support when we need it. I couldn't be more satisfied!!!

Kudos to Brad for his fantastic work! From what I've gathered, ACT is quite a tough platform for data extraction, but Brad managed to pull it off. He’s been super quick in responding to any questions or issues, and he created a database that does way more than I ever thought it could. It’s really nice to collaborate with a company that has tech support who truly gets their product, just like Brad!

This is hands down the simplest company I've ever dealt with. The item really shines on its own, but it's the support that truly distinguishes them. If you’re after a product loaded with useful features that you can tailor to your specific needs, and you want the right assistance to get the software up and running, you’ve come to the right spot. Make sure to ask for Jon as your support rep. I'm more than willing to vouch for them if you need some persuasion.

Working with FiveCRM has been a real pleasure at every stage, starting from our first demo while we were on the hunt for a new CRM, all the way through the setup and training, and even now with the ongoing support we get daily.

The support crew at Five is super quick to respond, friendly, and really knows their stuff; they go above and beyond for us!

The platform itself is incredibly easy to navigate, and even with its vast array of features, it remains straightforward for everyone to use.

For our busy team juggling tons of data and multiple pipelines, FiveCRM fits the bill perfectly.

For several years, we've relied on FiveCRM, and prior to discovering it, we were hopping from one CRM to another annually because of various functionality issues. We're pleased to say that the continuous improvements they make to their product are fantastic. It's packed with features, and the support team is super friendly and always there when you need them.

Keep up the great work!

One small suggestion would be to make it a bit easier to adjust the panels on the account screen, as it can be tricky to fit all of them within your visible area.

This company is top-notch with an awesome team. The folks there are consistently professional, super helpful, and quick to respond.

The CRM software has really transformed our operations. It's user-friendly, dependable, and can be tailored to fit your business requirements.

I strongly suggest it to anyone in search of a CRM solution that truly enhances business results!!!